Terms and Conditions for our Top 10 dining & card lounge experiences

03 / Overview

Terms and Conditions Overview

These Terms and Conditions govern your use of the Top10 Pickks venue, including our restaurant dining spaces, poker lounge, card room, private poker tables, and hosted card entertainment. They apply to all diners, lounge visitors, event hosts, and guests attending private poker events or classic card game evenings.

Top10 Pickks is a premium, in-person Australian hospitality destination. Our focus is on refined restaurant dining, lounge hospitality, curated offline poker evenings, and classic card games hosted in a sophisticated card lounge and card room setting. We do not provide any online gambling, betting services, or financial products.

By entering the venue, making a reservation, attending a hosted poker night, or participating in any classic card games, you agree to comply with these Terms and Conditions, our house policies, and any directions provided by our team. If you do not agree with any part of these terms, you should not visit the venue or participate in our card lounge or poker table experiences.

These Terms may be updated from time to time to reflect our evolving hospitality offerings, safety expectations, and Australian regulatory guidance. The version published on this page is the current version and replaces any previous edition.

04 / Venue Access

Venue Access & Membership Policies

Access to Top10 Pickks is intended for guests seeking a premium restaurant and card lounge experience. While our dining spaces may welcome a broad mix of guests, select areas of the poker lounge, card room, and hosted offline tournament formats may be restricted to adults only, consistent with Australian hospitality expectations.

Age requirements

Where age limitations apply to specific lounge zones or card room experiences, our team will advise at the time of reservation or upon arrival. You may be required to present valid identification that is acceptable under Australian law. Guests who cannot provide suitable identification may be refused entry to restricted areas.

Access rules and conduct

We maintain a welcoming and respectful environment across our restaurant, poker lounge, and private event spaces. Guests must:

• Behave courteously towards other guests and our team at all times
• Follow staff instructions in the restaurant, card lounge, and card room
• Refrain from disruptive, unsafe, or antisocial behaviour
• Respect the physical venue, fixtures, poker tables, cards, and chips used as part of the tabletop entertainment

We reserve the right to refuse entry or request that a guest leave the venue if their behaviour affects the safety, comfort, or enjoyment of others, or if they do not comply with these Terms or reasonable directions from our team.

Membership and hosted evenings

From time to time, Top10 Pickks may offer membership-style benefits, priority access to high-demand offline poker evenings, or invitations to our Top 10 hosted card nights and tasting events. Any such programs will be subject to additional terms, which will sit alongside these Terms and Conditions. We may vary, suspend, or conclude such programs at our discretion.

05 / Reservations

Reservation Terms

Reservations help us deliver a polished experience across our restaurant dining room, poker lounge, and private card rooms. When you make a booking through our Contact Us page or directly with the venue, you agree to provide accurate information and to update us promptly if your plans change.

Restaurant dining

For restaurant reservations, we will allocate a suitable table based on your party size, timing preferences, and any noted accessibility needs. Specific seating locations, poker table views, or card room proximity cannot be guaranteed, though we will always consider your preferences where possible.

Poker lounge, card room & private poker tables

Bookings for the poker lounge and card room, including private poker tables and hosted classic card games, may require additional information such as preferred game style, group size, and desired experience. This helps us curate one of the Best 10 offline poker evenings for your group while maintaining a calm and welcoming atmosphere for all guests.

Modifications and cancellations

If you need to change or cancel your booking, please contact us as early as possible through the Contact Us page or via the details provided in your reservation confirmation. While we understand that plans can change, repeated last-minute changes may affect your ability to book certain high-demand offline tournament formats or premium lounge time slots in the future.

We reserve the right to adjust, relocate, or cancel reservations where required for operational, safety, or compliance reasons. In such cases, we will make reasonable efforts to contact you in advance and, where possible, arrange an alternative date or configuration.

06 / Dining & Service

Dining & Service Guidelines

Our restaurant and lounge teams are dedicated to delivering a sunlit, linen-textured hospitality experience that pairs chef-led menus with relaxed card room culture. To help us maintain this, we ask that all diners and lounge guests observe the following guidelines.

Restaurant dining etiquette

Guests are encouraged to arrive on time for their reservations so we can serve each course at its best. We celebrate shared plates and leisurely meals, and we welcome questions about our Top 10 dishes for a card room night or the Top 10 wine pairings for an offline poker evening. Our team will happily guide you through menu recommendations that suit your evening plans.

Wine and beverage service

Top10 Pickks offers a carefully curated list of Australian and international beverages designed to complement both signature dining and after dark card lounge sessions. Service will always be provided in a responsible, considered manner. We may decline further service where we believe it is appropriate to do so in the interests of guest wellbeing and venue safety.

Card games alongside dining

In select areas, light classic card games may be enjoyed alongside drinks and bites. Guests are asked to keep conversation and card play volume at a level that supports the shared experience of nearby tables. Our team may relocate or pause games if noise or table use impacts the dining enjoyment of others.

Chef-led and after dark experiences

Themed chef tables, tasting menus, and after dark experiences may feature structured timelines or progression between the restaurant, poker lounge, and card room. For these events, we ask guests to respect the pacing indicated by our team to ensure each hosted moment flows smoothly for the whole group.

07 / Card Room

Card Room & Poker Lounge Rules

The poker lounge and card room at Top10 Pickks are designed for social, face-to-face card experiences. Whether you are enjoying a relaxed card lounge evening or one of our Top 10 offline tournament night ideas, the following rules support a fair, welcoming environment.

General etiquette

• Treat all players and hosts with courtesy and respect
• Follow the guidance of our team or designated host at each table
• Use cards, chips, and poker tables carefully, as shared venue assets
• Refrain from aggressive or intimidating behaviour during play

Offline formats and house guidance

All game formats in the card room and poker lounge are conducted offline and in person, with no digital or remote participation. Rules for classic card games or structured offline tournament formats may be adapted by the venue to suit the occasion, group size, and desired pace of the evening. House decisions made by our team or host are considered final for the comfort and safety of all guests.

Respect for the physical environment

Our poker tables, linen finishes, and card room furnishings are curated to deliver one of the Best 10 lounge experiences for groups in the region. Please avoid placing inappropriate items on the tables, and take care with food and drinks around cards and chips to maintain a clean, premium setting.

08 / Private Events

Private Events Terms

Top10 Pickks hosts private celebrations, corporate evenings, and bespoke card lounge sessions that bring together restaurant dining, offline poker experiences, and classic card games. When you confirm a private event with us, additional event-specific details may apply alongside these Terms and Conditions.

Group size and configuration

We will work with you to determine appropriate group sizes for restaurant spaces, card rooms, and lounge zones. This includes recommendations on the Best 10 lounge experiences for groups, such as a rotating set of hosted poker tables or a curated progression from canapés to the card room.

Hosted entertainment

Many private poker lounge events include a dedicated host or team member who guides the flow of classic card games, explains offline tournament formats, and ensures all guests feel comfortable participating. The specific responsibilities of the host and structure of the evening will be set out during your event planning process.

Changes and venue use

We may suggest adjustments to your preferred configuration, timing, or use of the card room and restaurant to support guest comfort, venue safety, and local requirements. Where changes are required, we will communicate them with you and seek solutions that retain the premium character of your offline poker and dining experience.

09 / Privacy

Guest Privacy & Security

We respect the privacy of our guests and manage personal information in line with Australian privacy expectations. This section summarises our approach when you interact with Top10 Pickks, including visiting the venue, booking a table, or arranging a private offline poker or card lounge event.

Information we collect

We may collect information that you provide directly to us, such as your name, contact details, preferred booking time, group size, and any special requests or accessibility needs. For private events or hosted poker lounge evenings, we may also record event-specific preferences, such as desired classic card games or card room configurations.

How we use your information

We use this information to manage reservations, plan lounge hospitality, coordinate our Top 10 dining and card room experiences, communicate with you about your booking, and improve our services. Where appropriate, de-identified information may be used for planning and quality review.

Storage and security

Reasonable steps are taken to secure personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Access is limited to team members and trusted providers who need the information to support restaurant dining, lounge operations, or private events.

Further details

Additional detail about privacy practices may be set out in our dedicated Privacy Policy, accessible via the Privacy Policy page. If there is any inconsistency between this summary and the Privacy Policy, the Privacy Policy will take precedence.

10 / Health & Safety

Health & Safety Protocols

The wellbeing of our guests and team is central to the Top10 Pickks experience. Our health and safety approach covers restaurant dining, lounge hospitality, poker tables, and classic card games.

Food safety and cleanliness

We handle, prepare, and serve food in accordance with relevant Australian food safety standards. Kitchen and front-of-house areas, including card lounge and card room tables that host both cards and dishes, are cleaned regularly to maintain a polished yet relaxed environment.

Venue hygiene and comfort

Our team follows cleaning and hygiene routines that reflect current public health guidance. Guests are encouraged to practise good personal hygiene and to respect any additional safety measures in place from time to time, particularly during high-demand offline tournament nights or group bookings.

Guest responsibilities

If you feel unwell, we ask that you consider adjusting your plans and contacting us to discuss your reservation options. During your visit, please follow staff instructions regarding safe movement around the restaurant, poker lounge, and card room to support a smooth and secure experience for all.

11 / IP

Intellectual Property Notice

Top10 Pickks retains all rights in and to the venue's branding, names, logos, monograms, visual identity, photography, design elements, and editorial content, including our Top 10 and Best 10 guides to wine pairings, dishes, classic card games, and offline tournament formats.

This includes, without limitation, rights in:

• The Top10 Pickks name, logos, and card lounge monogram
• All imagery of the restaurant, poker lounge, card room, poker tables, and tabletop entertainment set-ups
• Written descriptions of our signature offline poker experience formats and hospitality offerings
• Curated lists such as Top 10 Reasons to Visit Our Offline Poker Lounge or Best 10 Classic Card Games for the Card Lounge

No part of the website, marketing material, or in-venue experience may be copied, reproduced, adapted, or used for any commercial or promotional purpose without our prior written consent. Limited personal use, such as taking photographs of your table or group for private sharing, is generally welcomed provided it respects the privacy of other guests and does not disrupt the venue.

12 / Liability

Liability Statement

Top10 Pickks provides restaurant dining, lounge hospitality, and in-person card entertainment with care and attention. To the maximum extent permitted by Australian law, we limit our liability in connection with your use of the venue, including the restaurant, poker lounge, card room, and any related services.

Nothing in these Terms seeks to exclude or limit any rights or remedies that cannot be excluded under Australian law. Subject to those non-excludable rights, and to the extent allowed by law:

• The venue is provided on an “as available” basis, and we do not guarantee the availability of particular poker tables, classic card games, or specific lounge configurations
• We are not responsible for personal items brought into the restaurant, poker lounge, or card room, and guests remain responsible for their belongings
• We are not liable for indirect or consequential loss arising from visiting the venue, participating in offline poker evenings, or attending card lounge events

Top10 Pickks is not an online gambling platform, casino website, betting service, or financial product. All card activities at the venue are conducted as in-person hospitality experiences and classic card games, designed for social enjoyment and connection.

If any portion of these Terms is found to be invalid or unenforceable, that portion will be read down or severed to the extent required, and the remaining terms will continue in full force and effect.

For clarity about how these Terms apply to a particular reservation, private event, or offline poker experience, please contact our team via the Contact Us page before your visit.